We do our best to answer you as soon as possible.

Your invoice comes together with the voucher.

To avoid misunderstandings, we only issue vouchers with an amount stated.
all our vouchers are therefore ALWAYS VALID, without an expiration date.
Older vouchers that mention a package are searched and exchanged for purchase value.
this way it remains a fair situation for everyone.

we kindly ask you to transfer the amount within 5 working days after you received the voucher.
the voucher is valid as soon as the amount is on our account.

we thank you in advance for the trust and your purchase. have fun with it!