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Personal data being processed

Boutique hotel Het Bloemenhof may process personal data about you, because you use the services of Boutique hotel Het Bloemenhof, and / or because you provide this to Boutique hotel Het Bloemenhof yourself when filling in a contact form on the website. Boutique hotel Het Bloemenhof can process the following personal data:

Your first and last name

Your address details

Your phone number

Your email address

Your IP address

Your Credit Card Information

Information about Your stay such as arrival and departure dates, special requests, comments on service preferences including room preferences or other services used

Information you provide regarding your marketing preferences or as part of your participation in surveys, contests or promotions

Why Boutique hotel Het Bloemenhof needs data

Boutique hotel Het Bloemenhof processes your personal data in order to be able to contact you by telephone if you request this, and / or to be able to contact you in writing (by e-mail and / or by post) if you cannot be reached by telephone. .

In addition, Boutique hotel Het Bloemenhof can use your personal data in the context of the performance of an assignment agreement concluded with you, usually consisting of a stay in the hotel.

Reservations: we use your personal data to complete and process your online reservation.

Customer service: We use your personal data to provide customer service.

Guest reviews: We may use your contact details to invite you by email to write a guest review after your stay. This can help other travelers choose the accommodation that best suits them.

Marketing purposes: To the extent permitted by law, we also use your data for marketing activities.

Other communications: We may contact you by email, post, phone or text message, depending on the contact details you share with us. This could be for a number of reasons: We may need to answer and handle requests you have submitted.

If you have not yet completed an online reservation, we can send you a reminder to continue booking. We believe this additional service is useful to you as it allows you to continue with a reservation without having to search for the property again or fill in all the reservation details again.

When you use our services, we may send you a survey or invite you to leave a review about your experience with our website.

Legal Purposes: In certain cases, we need to use your information to handle and resolve legal disputes, for investigative and regulatory compliance purposes.

Fraud Detection and Prevention: We may use your personal data to detect and prevent fraud and other illegal or unwanted activities

Improving our services: Finally, we use your personal data for analytical purposes, to improve our services, improve the user experience and to improve the functionality and quality of our online travel services.

To process your data as described above, we rely on the following legal bases:

Performance of a Contract: The use of your data may be necessary for the performance of the contract you have with us. For example, if you use our services to make a reservation online, we will use your information to fulfill our obligation to complete and manage that reservation under the contract we have with you.

Legitimate Interest: We may use your information for our legitimate interest, such as providing you with the most appropriate content for the website, emails and newsletters, and to improve and promote our products and services and the content of our website. We may also use your information for administrative, legal and fraud detection purposes.

Consent: We may use your personal data for certain direct marketing purposes with your consent. You can withdraw your consent at any time by contacting us at one of the addresses at the bottom of this Privacy Statement.

How long Boutique hotel Het Bloemenhof stores data

Boutique Hotel Het Bloemenhof does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. We will retain Your information in accordance with applicable law (including those related to document retention) to resolve legal disputes with third parties and to run our business. All saved personal